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If your order is not delivered or is damaged in transit, we will either ship you a replacement or issue a full refund as per your request. If you received a partial order, we will issue a full refund and charge only for the products you received.
Please allow 30 business days from the shipping date for your order to arrive. If you have not received your order within 30 days or if you received a notification that your order was on hold or returned to sender, please contact us promptly by submitting a ticket through our “Contact Us” page. We will address your request immediately.
Shoryansh Pharmaceuticals offers a 100% satisfaction guarantee. If you are not satisfied with the quality of our products, please contact us within 45 days of receiving your order. We will issue a free reshipment or refund for the product. Queries received after 45 days of delivery will not be entertained.
We appreciate your understanding in this matter.
Contact Information
If you have any queries regarding your transaction, please contact us by sending an email or a ticket through the Support Section, or call us at 213-291-2588.
Return Address
You can send returns to:
M/S Derric Wood
Unit No. 702, 703, 704 Gopal Heights
Plot No D-9, Netaji Subhash Place
Pitampura, Delhi-110034
India
Note: Returns are not accepted for “On Sale” products with less than 6 months of expiration at the time of purchase and for Free Gift products.
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Please note that not all medications, including any referenced on this page, are dispensed from our affiliated Indian pharmacy. The medications in your order may be filled and shipped from an approved International fulfilment center located in a country other than India. In addition to dispensing medications from our Indian pharmacy, medication orders are also filled and shipped from international fulfilment centers that are approved by the regulatory bodies from their respective countries.
Medication orders are filled and shipped from approved fulfilment centers around the world including, but not limited to, India, United Kingdom, New Zealand, Mauritius and the United States. The items in your order may be filled and shipped from any one of the above jurisdictions. The products are sourced from various countries as well as those listed above. All of our affiliated fulfilment centers have been approved by the regulatory bodies from their respective countries.
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